How long does shipping take? Orders are typically processed within 2–5 business days. Delivery usually takes 5–10 business days within Australia. International delivery may take 7–15 business days.  

• Do you offer free shipping?
• Yes! We offer free shipping on all orders within Australia.  
• Where are your products made?
• All products are made to order through our trusted production partners to ensure quality, minimize waste, and maintain sustainability.  
• Can I track my order?
• Yes, once your order has been shipped, you will receive a tracking number via email so you can follow its journey.
• What if my item arrives damaged or incorrect?
• If your item arrives damaged, defective, or incorrectly printed, we’ve got you covered under the Australian Consumer Law guarantees. Please contact us at karen@kazzyboo.com.au as soon as possible with your order number and photos of the issue, and we will happily arrange a replacement or full refund.
• Do you accept returns or exchanges?
• Because all items are custom-printed to order, we do not accept returns or exchanges for change of mind or incorrect sizing. Please make sure to consult our sizing guides carefully on the product pages before placing your order. However, if your item is faulty or damaged, you are fully covered by our refund and returns policy in line with Australian Consumer Law.
• Can I change or cancel my order?
• Orders are sent to our production queue automatically. If you need to make changes or cancel an order, please contact us immediately. Once production has started, we unfortunately cannot alter or cancel the order.
• What payment methods do you accept?
• We accept secure payments via major credit cards, debit cards, and trusted digital payment gateways.
• Do you ship internationally?
• Yes, we ship worldwide! Shipping times and flat-rate costs may vary depending on your location at checkout.
• How can I contact you?
• If you have any questions, please reach out to us via our Contact page or directly via email at karen@kazzyboo.com.au, and we will get back to you as soon as possible.